Support
Write to [email protected] and a person will answer. We read every message. Most are answered within a day or two.
Before you write
If it’s about a game, tell us which one. If it’s about your account, write from the email address on it, or tell us the name you sign in with. If something looked wrong on a page, tell us which page and what you expected.
Playing and voting
- How voting works
- You can vote once every 12 hours for each game. Votes are counted the moment you make them, and the list is worked out from the last 30 days, so a game that people keep coming back to climbs.
- My vote didn’t count
- A vote is held back when something about it looks automated. If that happens by mistake, write to us with the game and roughly when you voted and we’ll look.
- Signing in
- You can use Discord, Google, GitHub, Apple or Steam, or set a username and password on your account. If you lose access to all of them, write to us from the email address on the account.
- Deleting your account
- Write to us and we’ll delete it, along with your votes, comments and pictures. We’ll ask one question to be sure it’s you.
If you make games
- Listing a game
- Anyone can submit a game. We check it by hand, usually within a day or two, and write back either way.
- Why a listing was turned down
- The commonest reasons are a website we can’t reach, a game that isn’t playable yet, or a listing that someone other than the team sent in. The note on your dashboard says which.
- Proving a game is yours
- Add a DNS record, a meta tag or a small file to the game’s website. The exact one to use is on your game’s dashboard.
- Votes, rewards and stats
- The guide for each tool sits next to it in your game’s dashboard, filled in with your game’s id. Stats are free and go back two years.
- Reporting a listing
- If a listing is someone else’s game, is misleading, or shouldn’t be here, write to us with a link and we’ll look at it.
Something urgent
For anything about safety, a security problem, or content that shouldn’t be on the site, write to [email protected] with “urgent” in the subject and we’ll look at it first.